How It Works

How digital downloads work

All printable artwork here are digital downloads, no physical product will be sent to you. When you make a purchase of a digital product, the download links will appear on the checkout page after payment and you will receive the download link sent to your email as well.

If you need help with the download process, don't hesitate to ask! I'd be happy to help you. Email me at ally@shophappies.com with your order number.

How custom pet portraits work 

Click here to read all the details about ordering a pet portrait in the product page description - I love working on pet portraits and it's my favorite part of my job! I typically have the pet portrait files emailed back to the customer in 3-5 business days, sometimes sooner. 

How to unzip a ZIP folder

If you bought a vertical or a horizontal printable, they will be in a ZIP folder because you will be getting 3 different ratio files for printing. To unzip the zipped folder, right click the folder then click "extract all". Easy peasy! If you bought a square printable, you will only have one file to download.

Where to print the artwork

You can print these files at home, through a local print shop or through an online printing service of your choice. I HIGHLY recommend Nations Photo Lab, I get all my prints made with them and they have the best quality and best price!

Where to get frames

I get all my frames at Hobby Lobby, Target and Walmart! I even like to go to the thrift stores for frames because you can usually find some cute ones there that are new or gently used.

What about a discount?

Oh girl, I got you. All printable artwork here is buy 3 get 1 free with code BUY3GET1 applied at checkout. Stock up on all your favorites all the time, this offer never expires! You can also join the email list here to get a 20% off coupon for your first purchase + you'll be the first to know about new offers, new art, and you'll get a freebie sent to your inbox each month.